Confidential One-On-One Support for Your Family

All communications are free and confidential.

We have trained and caring master’s-level specialists ready to help any parent struggling with a child’s drug or alcohol use. They are here to listen, help you find answers and make an action plan. Call, connect via live chat or email to get help.

Learn more about what separates our services from others you may see advertised.

Services made possible thanks to the generous support of Partnership for Drug-Free Kids’ donors.

CALL 1-844-319-5999

Call and speak with a Parent Specialist

M-F: 9am-9pm ET,
Translators available

Our parent specialists will listen to your story – the challenges, setbacks, obstacles and myriad emotions that often go along with a child’s substance use. Given that there is no one-size-fits-all approach and each family is unique, they’ll propose a personalized course of action, offering the best tools and resources to help you help your child, yourself and your family.

In case our specialists are busy helping another family, please use any of the following options to reach out and request a call back at another time.

TEXT HOPEMA to 55753

Text a Parent Specialist

Receive a response
within 24-48 hours

To allow our specialists to provide the best help possible, please include as many details as possible in your message, such as:

  • Your son or daughter’s age
  • The primary drug you’re concerned about
  • Whether or not your child has been to or sought treatment
  • Any questions you may have
SEND AN EMAIL

Email a Parent Specialist

Receive a response
within 24-48 hours

To allow our specialists to provide the best help possible, please include as many details as possible in your message, such as:

  • Your son or daughter’s age
  • The primary drug you’re concerned about
  • Whether or not your child has been to or sought treatment
  • Any questions you may have

Live chat with one of our specialists to receive the same help and support with an additional level of privacy for anyone uncomfortable or not able to speak on the phone.

Live Chat with a Parent Specialist

M-F: 5-10pm ET,
Weekends 12-5pm ET

"You were a safety net when I felt like I was drowning. You had resources to suggest and knew just what to say. Thank you for being there."
Helpline Caller
Parent Coaching

If you’re interested in receiving parent coaching,
begin by calling to speak with a Parent Specialist.

CALL 1-844-319-5999

While expert advice can and should be an important part of you seeking help for your son or daughter struggling with substance use, it can be life-changing to talk with someone who has been in your shoes.

Parent Coaching is a peer-to-peer program, by which a parent seeking help and perspective on their child’s substance use issues is paired up with another specially-trained parent volunteer who has also traveled the path of dealing with a child’s substance use. By speaking with someone who has been there and walked in their shoes, parents can learn how to stay connected to their loved one and get the support and encouragement they need and deserve.

Parent Coaching takes place on the phone –- over the course of about five calls –- during approximately a six-week period. The Partnership for Drug-Free Kids’ volunteer Parent Coaches are trained in collaboration with the Center for Motivation and Change Foundation for Change (CMCFFC) using CMCFFC’s Invitation to Change Approach, a unique mix of Community Reinforcement and Family Training (CRAFT), Motivational Interviewing and Acceptance and Commitment Therapy. These techniques are evidence-based approaches shown to set the stage for positive outcomes. Parent Coaches are there to listen, offer ideas and reaffirm to parents that they aren’t alone in this struggle.

If you’re interested in receiving parent coaching, begin by connecting with a Parent Specialist.

"The experience was so great. I don't know if I could have made it without my parent coach. It's so different to hear from someone who's gone through it. Just an amazing relationship and an incredible experience."
Parent Coaching Participant
A Note About Helplines

If you’ve searched online for help or treatment for your loved one, you’ve likely encountered what are advertised as free treatment referral services. These services are frequently affiliated with private, for-profit treatment providers. Those providers may indeed offer reputable treatment, but it’s important to be well informed before engaging with a service that could be putting someone else’s bottom line above the best interests of your family. We are a nonprofit, and our services are made available for the sole purpose of helping you find the best solutions for your child and your family.

Our Helpline is not a crisis hotline.
If you are in need of immediate or emergency services, please call 911 or a 24-hour crisis hotline such as the National Suicide Prevention Lifeline 1-800-273-TALK (8255) or the National Domestic Violence hotline 1-800-799-SAFE (7233).